DETAILED DATA PROTECTION INFORMATION

WEBSITE OPERATOR

The Language Secret

INFORMATION ABOUT THE COMPANY

Company name: The Language Secret

Business type: Freelancer

Tax number: 97175/42809

PERSON RESPONSIBLE FOR CONTENT

John Stedman

CONTACT

E-mail: thelanguagesecret@gmail.com

Mobile: +49 178 278 7518

Web: www.thelanguagesecret.com

Information on online dispute resolution

The EU Commission has created an internet platform for online dispute resolution (so-called “OS platform”). The OS platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. You can access the OS platform at the following link: http://ec.euopa.eu/consumers/odr Notice in accordance with Section 36 of the Consumer Dispute Resolution Act (VSBG).

DATA PROTECTION

According to the current provisions of the GDPR, as of January 6, 2023

We take the protection of the data of users of our website and/or our mobile app very seriously and are committed to protecting the information that users provide to us in connection with the use of our website. Furthermore, we are committed to protecting and using your data in accordance with the relevant laws.

This privacy policy explains our practices regarding the collection, use and disclosure of your data through the use of our digital assets when you access the services through your devices.

Please read the privacy policy carefully and make sure that you fully understand our practices regarding your data before using our services. If you have read this policy, fully understood it and do not agree with our approach, you must stop using our digital assets and services. By using our services, you acknowledge the terms of this Privacy Policy. Your continued use of the services constitutes your acceptance of this Privacy Policy and any changes to it.

This Privacy Policy tells you:

• How we collect information

• What information we collect

• Why we collect this information

• Who we share the information with

• Where the information is stored

• How long the information is kept

• How we protect the information

• How we deal with minors

• Updates or changes to the Privacy Policy

What information do we collect?

The following is an overview of the information we may collect:

• De-identified and non-identifiable information that you provide during the registration process or that is collected through use of our services. Non-personal information does not allow for conclusions to be drawn about who collected it. Non-personal information that we collect consists primarily of technical and aggregated usage information.

• Individually identifiable information, which is anything that can be used to identify you or could be used to identify you with reasonable effort. The personal information we collect through our services may include information requested from time to time such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine personal information with non-personal information, we treat it as personal information as long as it is combined.

How do we collect information?

The following are the main methods we use to collect information:

• We collect information when you use our services. So, when you visit our digital assets and use services, we may collect, record, and store usage, sessions, and related information.

• We collect information you provide to us yourself, such as when you contact us directly through a communication channel (such as an email with a comment or feedback).

• We may collect information from third-party sources, as described below.

• We collect information you provide to us when you log into our Services through a third-party service provider such as Facebook or Google.

Why do we collect this information?

We may use your information for the following purposes:

• to provide and operate our services

• to develop, customize and improve our services

• to respond to your feedback, requests and requests and to provide assistance

• to analyse request and usage patterns

• for other internal, statistical and research purposes

• to improve our data security and fraud prevention capabilities

• to investigate violations and enforce our terms and policies and to comply with applicable law, regulations or government requests

• to provide you with updates

• to send you information, messages, promotional materials and other information related to our services. For promotional emails, you can decide whether you want to continue receiving them. If not, simply click on the unsubscribe link in those emails.

Who do we share this information with?

We may share your information with our service providers to operate our Services (e.g., storing data on third-party hosting services, providing technical support, etc.).

We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent or take action against illegal activities or other wrongdoing; (ii) to establish or exercise our rights of defence; (iii) to protect our rights, property or personal safety, the safety of our users or the public; (iv) in the event of a change of control of us or one of our affiliates (by way of a merger, acquisition or purchase of (substantially) all of our assets, etc.); (v) to collect, retain and/or manage your information through authorized third parties (e.g. cloud service providers) as appropriate for business purposes; (vi) to work with third parties to improve your user experience. For the avoidance of doubt, we may transfer, share or otherwise use non-personal information to third parties at our sole discretion.

Where do we store the information?

Please note that our companies, as well as our trusted partners and service providers, are located around the world. For the purposes explained in this Privacy Policy, we store and process all non-personal information we collect in different jurisdictions.

How long is the information retained?

Please note that we retain the information we collect for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes and enforce our agreements.

We may correct, amend or delete inaccurate or incomplete information at any time at our sole discretion.

How do we protect data?

The hosting service for our digital assets provides us with the online platform through which we can provide our services to you. Your data may be stored through our hosting provider's data storage, databases and general applications. It stores your data on secure servers behind a firewall and it provides secure HTTPS access to most areas of its services.

Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of the data you upload, post or otherwise share with us or others.

For this reason, we ask that you set strong passwords and, if possible, not send us or others any confidential information that you believe could cause you significant or lasting harm if disclosed. In addition, because email and instant messaging are not considered secure forms of communication, we ask that you do not share any confidential information through any of these communication channels.

How do we deal with minors?

The services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect information from children. If you are under the age of majority, you should not download or use the services or provide us with any information.

We reserve the right to request proof of age at any time so that we can verify that minors are using our services. In the event that we become aware that a minor is using our services, we may prohibit and block such users from accessing our services and we may delete any data we hold about such user. If you have reason to believe that a minor has provided information to us, please contact us as explained below.

We will only use your personal information for the purposes set out in the Privacy Policy and only if we are satisfied that:

• the use of your personal information is necessary to perform or enter into a contract (for example, to provide you with the services themselves or customer or technical support);

• the use of your personal information is necessary to comply with relevant legal or regulatory obligations, or the use of your personal information is necessary to support our legitimate business interests (provided that at all times this is done in a manner that is proportionate and respects your data protection rights).

As an EU resident, you can:

• request confirmation as to whether or not personal data concerning you is being processed and request access to your personal data held about you, as well as certain additional information

• request to receive personal data you have provided to us in a structured, commonly used and machine-readable format

• request the rectification of your personal data held by us

• request the erasure of your personal data

• object to our processing of your personal data

• request the restriction of the processing of your personal data, or

• lodge a complaint with a supervisory authority

Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how we use it, please contact us as set out below.

In the course of providing services, we may transfer data across borders to affiliates or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the Services, you consent to the transfer of your data outside the EEA.

If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that an adequate or equivalent level of personal data protection exists. We will take appropriate steps to ensure that we have appropriate contractual arrangements in place with our third parties to ensure that appropriate safeguards are in place to minimise the risk of unlawful use, alteration, deletion, loss or theft of your personal data and that such third parties act in accordance with applicable laws at all times.

Rights Under California Consumer Privacy Law

If you are a California resident using the Services, you may have the right to request access to and deletion of your information under the California Consumer Privacy Act (CCPA).

To exercise your right to access and delete your information, please see how to contact us below.

Updates or changes to Privacy Policy

We may revise this Privacy Policy from time to time at our sole discretion, and the version posted on the Site will always be the current version (see “Effective Date” notice). We encourage you to check this Privacy Policy periodically for changes. If there are any material changes, we will post a notice on our Site. Your continued use of the Services after we post notice of changes on our Site will constitute your acknowledgement and consent to the Privacy Policy changes and your agreement to be bound by the terms of those changes.

Contact

If you have general questions about the Services or the information we collect about you and how we use it, please contact us:

Name: John Stedman

Address: Jörg-Ratgeb-Straße 12, D-70794 Filderstadt

Email: thelanguagesecret@gmail.com

Telephone: +49 178 278 7518

Web: www.thelanguagesecret.com